Nontechnical Guide to Microsoft Intune

Book an Expert

Got IT issues slowing you down? We provide both on-site and remote support across Australia, so help is never far away.

As a busy business owner, you’ve got plenty on your plate. Keeping your business efficient and on-target is crucial, but let’s face it: you don’t have time to dive deep into the technical details of every new software tool that comes along.

At Business IT 365, we get it: you need your business’s IT operations to stay modern and competitive, but you have other things to spend your time on.

That’s why we’ve created a few non-technical guides to key tools or initiatives: our goal is to give you a quick read in plain language so you can make the right decision.

Today we’re covering Microsoft Intune: what it is, and what it can do for you.

What is Microsoft Intune?

Microsoft Intune is a cloud-based endpoint management solution. But that’s not a very helpful term for nontechnical users, so let’s break it down.

  • “Cloud-based” means it runs in the cloud, rather than on your own servers.
  • “Endpoint management” is the process of setting up user access, determining who can do what with their company devices, and keeping user devices up to date without having to manually install every single Windows update.

Essentially, Intune is a solution that helps your business control two things:

  • User access: who can see, download, and edit which files, documents, and so forth
  • The devices those users use: what software is preloaded, what can they install on their own, security updates, and so forth

It’s a part of the Microsoft 365 (formerly Office) suite that you’re likely already paying for, and it’s an incredibly powerful tool. That said, it’s definitely not as end-user- or beginner-friendly as Word or PowerPoint or Outlook.

Setting up and using Intune can seem like a lot. But the benefits are worth the investment. And if you need a partner to help you move forward, we should chat!

Top Benefits of Intune for Your Business

Here are the top benefits of Microsoft Intune for your business — explained in terms that don’t require a computer science degree.

1. Simplifies the process of equipping employees with new computers

When you hire a new employee or give a current one a newer computer, someone has to set it up. Someone has to connect the cables and plug the thing in, but you also have to worry about software.

Most businesses have moved past manually installing Office, Slack, Salesforce, and whatever other desktop apps a user may need. It’s time-consuming to do this, and imagine if you hired 10 new employees (or 100!). Manual installs aren’t scalable.

So instead, businesses use one of several methods to automate parts of this process.

This may be called imaging or provisioning a device. It can happen on-site, where a tech essentially copies an existing device setup (an image) onto the new device’s hard drive.

But it can also happen via the cloud, thanks to Intune.

In our remote-focused world, this is a big deal. With Intune, you can ship a computer to a new employee. All they need is a login, and Intune pushes all the software and settings they’ll need onto their device — automatically.

2. Automates your IT policies and security settings

Even after every employee has a functioning PC with the right software installed, there’s no accounting for the sorts of things those employees will try to do with their machines. Just like Intune can push the right software and software updates to a device automatically, it can also impose the IT policies and cybersecurity “guardrails” that your business sets up. (Your IT partner can help with figuring out what these should be.)

This way you’re not constantly putting out fires, telling people to stop doing x or y and trusting they’ll do it, or just hoping for the best that the policies you initially set up won’t get changed or go out of date.

With Intune, all of this can be managed remotely. Need to change a security setting due to a new threat? Change it in Intune, and the change gets pushed to every user’s PC.

3. Integrates with the rest of Microsoft 365 (and other Microsoft services)

More than likely if you’re looking into Intune you’re already using other Microsoft products: your workforce is using PCs running Windows, and you’re probably already paying for them to have access to Microsoft 365 (the productivity suite containing Word, PowerPoint, Excel, Teams, Outlook, and something like 50 additional tools).

If that’s true, then it means Intune could be effectively free for you depending on the subscription you have. But even more importantly, it means that Intune integrates closely with all those other Microsoft products and services you’re using. (Integrations aren’t rare and aren’t exclusive, but when you stick with products made by the same company you tend to get better, more robust integrations.)

When used to the fullest, these integrations give you a comprehensive approach to security, analytics, deployment, and endpoint management. For many businesses, doing it this way is far less hassle than using dedicated solutions from various providers for each of these functions.

4. Works with mobile threat defense services

Endpoint management deals with the devices your company owns. But what do you do about employees who want (or even need) to access company resources from their personal phone or laptop?

Most companies offer a correlating service for mobile threat defense, and Microsoft is no exception. Microsoft Defender for Endpoint is the first-party option, and there are plenty of others out there.

With these services, you’ll be able to control what mobile devices are able to access and keep your company’s IT resources safer. And if you choose Defender for Endpoint along with Intune, you’ll get a harmonised, integrated experience.

5. Enables access control and conditional access

This one can get technical in a hurry, but we’ll keep it straightforward: not everyone in your business should have access to everything in your IT environment. Deciding and enforcing who can see/edit/download/delete what is called “access control”.

Conditional access works alongside, setting other sorts of limits to access. You might block all access from certain regions (where you have no employees) to keep out cybercriminals who snagged a stolen login. You might block access at certain hours, too: if no one would ever need to access files at 2am and someone is in fact doing so, that someone is very likely up to no good.

Intune makes both access control and conditional access simple enough for businesses of just about any size to implement.

These are just five of the many benefits your business could experience by leveraging Microsoft Intune. Got questions? Not sure about an internal deployment? Business IT 365 has your back. Give us a call on 1800 248 365 or send us a message today!

Book an Expert

Got IT issues slowing you down? We provide both on-site and remote support across Australia, so help is never far away.

FAQs

What IT services does BIT365 provide?

BIT365 offers a full range of managed IT services, including cybersecurity, cloud solutions, Microsoft 365 support, data backup, and on-site or remote tech support for businesses across Australia.

Do you only support businesses in Western Sydney?

No. While we have a strong presence in Western Sydney, BIT365 supports businesses nationwide — delivering reliable IT solutions both remotely and on-site.

How quickly can I get support if something goes wrong?

We pride ourselves on fast response times. With remote access tools and on-site technicians, BIT365 can often resolve issues the same day, keeping your business running smoothly.

Why should I choose BIT365 over other IT providers?

BIT365 combines local expertise with enterprise-grade solutions. We’re proactive, not just reactive — preventing issues before they impact your business. Plus, our friendly team explains IT in plain English, so you always know what’s happening.

September 29, 2025

Brand ≠ Guarantee: What Really Makes Tech Quality for SMBs

September 26, 2025

Why a Laptop Dock Boosts Productivity

September 22, 2025

AI in Everyday Business – Practical Uses for SMBs

September 19, 2025

Is Your Business Wi-Fi Slowing You Down? 8 Smart Fixes for Reliable Connectivity

September 15, 2025

Smart Office Risk: Securing Your IoT Devices

September 12, 2025

Microsoft Planner: Transform Task Management for Your Team

September 8, 2025

10 Smart Knowledge Management Strategies for Small Businesses

September 5, 2025

How to Plan Your IT Budget Without Breaking the Bank

September 1, 2025

Why Clean Data Matters for Small Businesses

August 29, 2025

Why Western Sydney SMBs Need Proactive IT Support — Not Just Break/Fix

August 25, 2025

How to Prepare Your Business for the Cybersecurity Threats of the Second Half of the Year

August 22, 2025

Why Western Sydney Businesses Need Proactive IT Support, Not Just Break-Fix

August 18, 2025

Data Retention Policies for Small Businesses: Why They Matter and How to Get Started

August 15, 2025

Locked Doors, Open Back Doors: The Rising Risk of Supply Chain Cyberattacks for Small Businesses

August 11, 2025

Unlocking Efficiency: How Power Automate Transforms Small Business Workflows

August 8, 2025

Don’t Let Outdated Tech Hold You Back: Why Small Businesses Need a Smart IT Refresh Plan

August 4, 2025

How Smarter IT Onboarding Builds Stronger Teams from Day One

August 1, 2025

The Smart SMB Guide to Cloud Cost Optimization

July 25, 2025

What Makes Microsoft 365 a Must-Have for Modern Businesses

July 21, 2025

Where Do Deleted Files Go? Understanding File Deletion and Recovery

July 18, 2025

10 Powerful Ways to Customize Your Desktop for Better Focus & Productivity

July 14, 2025

Free Up Space and Boost Productivity: Top Cloud Storage Providers for 2025

July 11, 2025

7 New Malware Threats to Watch in 2025

July 7, 2025

Gmail Security in 2025: How to Stay Ahead of AI-Powered Threats

July 4, 2025

The Small Business Guide to Choosing the Right Cloud Storage Solution

June 30, 2025

Remote Work Security in 2025: Smart Strategies for Modern Businesses

June 27, 2025

How to Implement Multi-Factor Authentication (MFA) for Your Small Business

June 23, 2025

Cyber Insurance for Small Business: What's Really Covered (And What's Not)

June 20, 2025

Could Your Business Survive a Data Disaster?

June 16, 2025

How AI Automation Saves Time for Small Businesses

June 13, 2025

Can You Remove Your Data from the Dark Web? Here’s What You Need to Know

June 9, 2025

7 Unexpected Ways Hackers Can Access Your Accounts

June 6, 2025

Safeguarding Your Business: Microsoft 365 Phishing Scams in Western Sydney

June 2, 2025

How to Keep Your Data Safe with Secure Cloud Storage

May 30, 2025

How to Strengthen Your Passwords and Protect Your Accounts in 2025

May 26, 2025

Password Spraying: The Silent Cyberattack Threat Targeting Australian Businesses

April 22, 2025

What CAT6 means?

April 17, 2025

Why Backup Microsoft 365?

April 12, 2025

Cyber Incident Response: Steps to Do in the First 15 Minutes

April 10, 2025

Protect Your Digital Life: Why Cloud Backup Is Essential

April 9, 2025

Why Is My Laptop Slow? Troubleshooting Guide for 2025

April 1, 2025

Why is DMARC Important?

March 31, 2025

What Is Cybersecurity Awareness Training?

March 26, 2025

What Are DMARC records?

March 24, 2025

How To Secure Email in Outlook.com

March 17, 2025

What is Endpoint Security vs Antivirus?

March 15, 2025

Why Do People Get Hacked?

March 5, 2025

What is NBN TC4?

March 1, 2025

How Much Device Storage You Need?

February 28, 2025

What Is Microsoft Modern Workplace? Simple Guide for SMBs

February 17, 2025

What Is Cybersecurity Insurance? A Must-Know for Every Australian Business

February 12, 2025

What is Unified Communications as a Service (UCaaS) - And Why It Matters for Your Busines

February 8, 2025

What is Invoice Fraud?

January 28, 2025

How To Prevent Weak Passwords

January 24, 2025

What Is Content Filtering? A Simple Guide for Australian Businesses

January 20, 2025

Phishing: How to Avoid It

January 14, 2025

Why Cloud Storage Is Essential for Modern Businesses

January 8, 2025

Why You Need Proactive IT Support

December 17, 2024

IT Support for Small Business Near Me: Why Local Expertise Matters

November 26, 2024

New Cyber Cybersecurity Bill: What It Means For Your Business

November 6, 2024

Watch Out for Google Searches - "Malvertising" Is on the Rise!

October 21, 2024

Windows 10 End Of Life Countdown - It's Time to Upgrade Your PC

October 14, 2024

Unmasking the True Price of IT Downtime

October 7, 2024

Streamlining Success - A Guide to Task Automation for Small Enterprises

September 30, 2024

Why Continuous Monitoring is a Cybersecurity Must

September 23, 2024

Tech-Savvy Workspaces How Technology Drives Office Productivity

September 16, 2024

Digital Defense: Essential Security Practices for Remote Workers

September 9, 2024

Weak Passwords Are Putting Your Business at Risk

September 9, 2024

Phishing 2.0: How AI is Amplifying the Danger and What You Can Do

September 2, 2024

The Local Advantage

September 2, 2024

AI Data Breaches are Rising! Here's How to Protect Your Company

August 28, 2024

What Things Should You Consider Before Buying a Used Laptop?

August 5, 2024

Embracing Remote Work with the Right Technology

July 29, 2024

Why Do People Get Hacked?

July 22, 2024

What Reports Should You Expect Out of Your IT Provider

July 15, 2024

Why Employee Onboarding and Offboarding Checklists Are Critical For Your Business

July 8, 2024

Security In The Cloud: Myths and Realities

June 3, 2024

Why Multi-Factor Authentication is so important for Microsoft 365

May 13, 2024

Three Essential Cybersecurity Solutions for Small Businesses: Important Considerations

May 3, 2024

Explain Like I'm 5: Cloud Jargon and what it means

April 22, 2024

The Essential Guide to Online Safety for Accounting Clients

April 15, 2024

Navigating Cloud Service Providers: Making the Right Choice for Your Business

February 5, 2024

Password Autofill: Convenience Compromising Security?

July 24, 2023

Learn How Microsoft 365 Copilot Is Going to Transform M365 Apps

July 17, 2023

How to Use Threat Modeling to Reduce Your Cybersecurity Risk

July 10, 2023

Business Email Compromise Jumped 81% Last Year! Learn How to Fight It

July 3, 2023

10 Tips to Help Small Businesses Get Ready for the Unexpected

June 5, 2023

7 Smart Ways to Secure Your Wireless Printer | Printer Security Tips

May 22, 2023

Is It Time to Ditch the Passwords for More Secure Passkeys?

May 17, 2023

How to Use the New Virtual Appointments in Microsoft Teams

May 12, 2023

Check Out the Coolest Tech from CES 2023

May 8, 2023

7 Customer-Facing Technologies to Give You an Advantage

May 5, 2023

6 Immediate Steps You Should Take If Your Netflix Account is Hacked

May 3, 2023

How You Can Protect Your Data Privacy

November 15, 2022

Tackle These Four False Assumptions about Cyber Attackers

Which Antivirus is Best for Small Business

IT Reporting Is Important and You Should Be Paying Attention

The True Cost of Old Computers in Your Office

Non-Technical Guide to Finding Network Bottlenecks

Comparing On-Premises Servers Vs. The Cloud